Delivery Information
Getting your dose of nostalgia, safely and quickly.
How We Handle Your Order
1. Secure Packaging
Your retro treasures are collectors' items. We pack them with multiple layers of protection to ensure they arrive in the same condition they left us.
2. Fast Dispatch
We aim to dispatch all orders within 48 hours of confirmation. You'll receive a notification as soon as your package is on its way.
3. Global Shipping
From Pixel City to your city, we ship to gamers all over the world. See our rates table below for details on international destinations.
4. Full Tracking
Peace of mind is included. Every order comes with a tracking number so you can follow its journey from our door to yours.
Shipping Rates & Times
| Region | Estimated Delivery Time | Standard Shipping Cost |
|---|---|---|
| USA & Canada | 5-10 Business Days | $15.00 |
| Western Europe | 7-14 Business Days | $20.00 |
| Australia & New Zealand | 10-20 Business Days | $25.00 |
| Rest of the World | 15-25 Business Days | $30.00 |
*Please note that these are estimates. Delivery times may vary due to customs processing in your country. All prices are in USD.
Delivery Questions? Answered.
Once your order is dispatched, you will receive an email from us containing your tracking number and a link to the carrier's website. You can use this to monitor your package's progress.
For international orders, please be aware that you may be responsible for customs duties, taxes, or import fees levied by your country. These charges are not included in the item price or shipping cost and are the buyer's responsibility.
In the rare event that your order is lost in transit or arrives damaged, please contact us immediately at contact@retrogames.com with your order number. We will work with you and the shipping carrier to resolve the issue as quickly as possible.